In my experience, an eLearning project only works well when you prioritize effective communication. I've learned it's important to ask lots of questions right away, dig into the details, agree upon design goals and provide regular updates to the SME and stakeholders. Keep everybody in the loop. Communicate via the stakeholder's preferred method. And, most importantly, respond in a timely manner to any correspondance coming from the project team members.

So often when a project veers off course, it's because there is a misunderstanding early on. The stakeholders want one thing and the designer believes they want something else. Learning objectives are not clearly established and project scope is not properly defined. Through experience, I've learned to prevent these misunderstandings with clear communication throughout the process.

In addition to my experience as a designer, I worked as a project manager for the interactive design team at Harley-Davidson Creative Services. This position taught me many valuable lessons. My experience there helped me to understand the importance of effective communication throughout a project.

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